I have dropped multiple emails in this regard as well. The tracking link showed that it was cancelled. If so then where is my refund why was this not conveyed to me!?! Need someone to get back to me on this ASAP.
I haven’t received this product yet and you’re asking me to put a review on it, we just received only 2 out of 3 products ordered. I thought it’s still in transit
Most beautiful dress...in rupanzel era ✨...i love it....cute birthday dress
Thank you for your wonderful words! We're so happy to hear that your dress made you feel like you were in the Rapunzel era—what a magical birthday outfit choice!
It’s always our goal to make our customers feel special, especially on such memorable occasions. We’re thrilled you loved your birthday dress and that it added to your celebration.
If you need assistance or are looking for more outfits for future occasions, we’re just a message away. 😊
Fits like a glove, worth every penny. This was my 2nd buy first was okayish but this is just wow. Amazing.
Thank you so much for sharing your experience with us! We're thrilled to hear that your recent purchase fits perfectly and exceeded your expectations. 😊
It’s always wonderful to know when our customers are happy, and your kind words mean a lot to us. We’re glad we could make this purchase a “wow” moment for you!
If there’s anything else we can assist you with or if you’re looking to shop again, we’re here to help. Looking forward to serving you again soon!
I was surprised by the way it fits me. Made me feel like a princess 💜
Thank you. Cannot wait to buy more
Thank you so much for your kind words! We’re absolutely delighted to hear that the fit made you feel like a princess – that’s exactly what we aim for!
We can’t wait to help you find more outfits that you’ll love. Please don’t hesitate to reach out if you need any assistance with your future purchases.
Thank you again for choosing us, and we look forward to seeing you back soon!
I haven't received it yet.
Hey Sidharth, please help us with your order number]
I was initially very skeptical about ordering from lea but it was the best decision I’ve made. I received the perfect birthday dress i could’ve ever asked for which infact fit like a glove. The quality is amazing. Definitely will be ordering more
Thank you so much for your wonderful feedback! We're thrilled to hear that your birthday dress was perfect and that it fit just the way you hoped. It’s always our goal to deliver high-quality products, and we’re so glad we could make your special day even better.
We look forward to helping you find more outfits you love! Please don’t hesitate to reach out if you need any assistance with your future orders.
Thank you again for choosing Lea, and we can't wait to serve you again soon!
The dress was not the same size told in the size chart
Thank you for bringing this to our attention. I’m very sorry to hear that the dress did not match the size indicated in the size chart. We understand how frustrating this can be and sincerely apologize for the inconvenience caused.
We would be happy to assist you in resolving this issue, whether it’s offering an exchange for the correct size or discussing alternative options. Please let us know how you would like to proceed, and we will ensure a swift resolution.
Once again, we apologize for the trouble and appreciate your understanding. We look forward to making this right for you.
I will give zero rating for the product and price are on higher ends
We’re truly sorry to hear that the product didn’t meet your expectations and for any dissatisfaction regarding the pricing. Your feedback is very important to us, and we will review the issue to ensure improvements are made. If you would like, we can assist you with the return process or offer a solution that works best for you. Please let us know how we can make this right, as we value your satisfaction and hope to provide a better experience in the future.
Where is my refund I need my refund in my account number
We understand your request for a refund and sincerely apologize for any inconvenience caused. As a faster alternative, we’d like to offer you store credit, which can be used for any future purchase with no expiration. This allows you flexibility for your next order without waiting for a refund process. Please consider this option for a quicker resolution, and let us know if this works for you!
Hi the dress us not fitting me well can I get it exchanged
Thank you for reaching out! I’m sorry to hear that the dress isn’t fitting well. We’d be happy to assist you with an exchange.
Please let me know the size you’d like to exchange for, and I’ll provide you with the necessary steps to complete the process.
Thank you for your understanding, and we look forward to getting you a dress that fits perfectly!
Couldn’t been more worser, haven’t seen such low quality garments so far
We are truly sorry to hear about your disappointment with the quality of the garments you received. Your experience does not reflect the high standards we strive to maintain, and we deeply regret that our products fell short of your expectations.
Please rest assured that we are taking your feedback seriously, and we are committed to ensuring that this does not happen again. We are reviewing the issue internally to improve both the quality of our products and the overall customer experience.
If there is anything we can do to make this right, such as an exchange or return, please do not hesitate to reach out. We value your trust and would appreciate the opportunity to restore your confidence in us.
Thank you for bringing this to our attention.
The fit and everything is just perfect! Gives a very dreamy fit.
Thank you so much for your wonderful feedback! We’re thrilled to hear that the fit was perfect and gave you that dreamy look. It’s always our goal to provide styles that make our customers feel great, and we’re so happy we could deliver that experience for you.
If you need any further assistance or have any more feedback to share, feel free to reach out. We look forward to serving you again soon!
