I sincerely apologize for the unacceptable delay in delivering your dress. I understand how frustrating it must be to receive a request for a review when you haven't even received the product yet. This is certainly not the experience we want for our customers, and I’m deeply sorry for the inconvenience caused. I will personally look into the status of your order immediately and ensure it is either delivered to you as soon as possible. Thank you for your patience, and I apologize again for the poor service you've experienced.